To operate our restaurants in a way that recognizes the role that our business plays in our community by inspiring ways to improve the quality of life locally one customer at a time.
To accomplish this mission, JULES Restaurants and The Mazzella Group has ideologies that guide all of its employees:
- That all the food and drinks we sell meet the highest standards of quality and freshness with a hint of Vermont seasonality
- To consistently provide impeccable service through warmth, graciousness, efficiency, knowledge, professionalism and integrity treating each other with respect and dignity
- It is about enjoying food as we help cater to our customers special dietary needs to the best of our ability
- To have every customer who visits JULES’s excited to come back again
- To provide our employees a friendly, cooperative and rewarding environment and encouraging professional development and careers using kindness and respect
- To keep our concept fresh, exciting and on the cutting edge of hospitality within the industry
- To be a positive member of the Vermont community bringing together our employees, customers and neighbors so we may contribute back
Every employee understands their accountability to ensure each of these ideologies so that JULES Restaurants, The Mazzella Group and everyone it encompasses can be successful.